// Hello World! I'm

Samson Michira

A versatile engineer working across systems analysis, data engineering, cybersecurity, and AI/automation. 5+ years building and securing enterprise systems at KRA, ICT Authority & KimiPay.

Hire Me View Projects GitHub LinkedIn
stack: Python SQL AWS REST APIs Linux Salesforce RAG/NLP
samson@dev ~ bash
➜ ~ whoami
samson_michira
➜ ~ cat profile.json
{
  "role": "Systems Analyst & Dev",
  "experience": "5+ years",
  "location": "Nairobi, Kenya",
  "cloud": "AWS Certified",
  "open_to": [
    "DevOps",
    "Data Analytics",
    "Cybersecurity/SOC",
    "IT Support",
    "Business Analysis"
  ],
  "status": true // available
}
➜ ~
70+
Integrations
40%
Perf Boost
32%
User Growth
about me

Who Am I?

I'm a systems analyst and software developer with 5+ years of experience across fintech, government, and telecoms — building, integrating, and securing enterprise systems that serve millions of users.

At Kenya Revenue Authority, I worked on national tax systems (iTax & eTIMS), cleaned real-time betting data streams, translated Finance Acts into system requirements, and ran QA on digital payment pipelines.

At ICT Authority's Innovation Department, I built a RAG-based AI chatbot, revamped the WhiteBox platform, and increased innovator onboarding by 32%. At KimiPay, I managed financial systems, SMS gateways, and ERP infrastructure maintaining 99% uptime.

Systems & Business Analysis Data Analysis & QA Engineering AI & RAG Chatbot Development AWS Cloud (Certified) Cybersecurity & RBAC iTax & eTIMS Administration ERP & Salesforce CRM Linux & Server Config
Samson Michira
location
Nairobi, Kenya
education
BSc Software Engineering — MUT
certification
AWS Certified Cloud Practitioner
email
omichsam@gmail.com
status
Available — Remote/Hybrid/On-site
work history

Experience.

Systems Analyst — Enterprise Financial Systems
KimiPay Company
Jun 2023 → Present
  • Administered ERP modules, Salesforce CRM, financial billing systems & bulk SMS gateway — 99% uptime.
  • Implemented RBAC for 50+ users across financial and CRM platforms; ran security audits and access reviews.
  • Reduced system load times by 40% through performance tuning and infrastructure optimization.
  • Resolved Tier 1/2 incidents within SLA; reduced recurring support requests by 20% via root cause fixes.
  • Configured LAN/WAN infrastructure, user accounts, and system environments across departments.
ERPSalesforceRBACSMS GatewayITILNetwork
Software Developer & Systems Analyst — Innovation Department
ICT Authority
Jan 2025 → Dec 2025
  • Developed & maintained WhiteBox innovation platform; revamped frontend (responsive UI/UX) → 32%+ increase in innovator intake.
  • Built RAG-based AI chatbot (Python, NLP, REST API) cutting IT support requests by 30%.
  • Performed end-to-end QA on chatbot backend, API endpoints, and frontend integration.
  • Configured platform on server, set up backup database, documented full user manual for business continuity.
  • Guided innovators through onboarding and navigation of the WhiteBox platform.
PythonRAG/NLPREST APIsQAUI/UXServer Config
Systems Integration Engineer — Enterprise Systems Team
Kenya Revenue Authority (KRA)
Jan 2023 → Dec 2024
  • Cleaned & analysed real-time betting transaction data and digital payment streams before ingestion into KRA systems.
  • Translated 2023/2024 & 2024/2025 Finance Act provisions into iTax & eTIMS system requirements.
  • Co-authored BRDs & functional specs for streaming architecture connecting betting operators and payment providers.
  • Assessed land valuation datasets for tax computation — improved accuracy & expanded taxable land base.
  • Managed 70+ enterprise integrations, reducing repeat failures by 25%; trained 40+ users on system changes.
Data AnalysisiTaxeTIMSBRDSQLQAVisio
Technical Support / Software Developer
Bonganet Solution Company
Apr 2018 → Dec 2022
  • Provided Tier 1/2 support for billing systems and enterprise applications — 99% uptime within SLA.
  • Designed and developed the financial billing and user management web platform.
  • Managed security, surveillance systems, and network troubleshooting across the organisation.
Tier 1/2 SupportBilling SystemsNetworkingWeb Dev
technical expertise

Skills & Stack

Data Analysis
PythonSQLExcelPower BIData CleaningData Pipeline QAReconciliationETL
Business / Systems Analysis
BRD WritingGap AnalysisRequirements GatheringProcess MappingUATAgileStakeholder Mgmt
Cybersecurity / SOC
RBACAccess GovernanceIncident ResponseSecurity MonitoringITILAudit ComplianceVulnerability Assessment
Cloud & DevOps
AWS (Certified)LinuxServer ConfigCI/CDSystem MonitoringBackup & RecoveryDB Admin
AI & Development
RAG ArchitectureNLPREST APIsPostmanJavaScriptPHPGitHub
Platforms & Tools
Salesforce CRMERP SystemsiTaxeTIMSVisioWhimsicalMS 365Canva
portfolio

Key Projects

AI Enterprise Chatbot (RAG)
ICT Authority — Innovation Dept

Built a RAG-based AI chatbot with Python backend and REST API layer. End-to-end QA across backend, API, and frontend. Reduced IT support requests by 30% and manual workflows by 25%.

PythonRAGREST APINLPQA
WhiteBox Platform Revamp
ICT Authority — Innovation Dept

Revamped frontend UI/UX with responsive design, configured server + backup DB. Result: 32%+ increase in innovator intake and smoother onboarding experience.

FrontendUI/UXServer ConfigDB Admin
Betting & Payment Data Streaming
Kenya Revenue Authority

Co-authored requirements for real-time streaming from betting operators & digital payment providers to KRA. Cleaned, validated, and QA'd all transmission pipelines.

Data AnalysisREST APIsQABRDPostman
iTax & eTIMS Finance Act Implementation
Kenya Revenue Authority

Translated 2023/24 & 2024/25 Finance Act into system requirements for Kenya's national tax platforms. Facilitated workshops, drafted BRDs, produced design docs using Visio & Whimsical.

iTaxeTIMSBusiness AnalysisVisio
Land Data Analysis — Tax Base Expansion
Kenya Revenue Authority

Cleaned and analysed land valuation datasets for tax computation. Identified data gaps improving assessment accuracy and directly expanding Kenya's taxable land base.

Data AnalysisSQLExcelTax Systems
KimiPay Systems Administration
KimiPay Company

Administered core financial billing system, bulk SMS gateway & enterprise IT infrastructure. RBAC for 50+ users, 40% load time reduction, 99% uptime maintained across all fintech services.

ERPSalesforceRBACSMS Gateway
credentials

Certs & Education

AWS Certified Cloud Practitioner
Amazon Web Services
2024
✓ certified
ALX Cloud Practitioner
ALX Africa / AWS Academy
July 2025
✓ completed
ALX Software Engineering
ALX Africa
2023 – 2024
✓ completed
AI Career Essentials (AICE)
ALX Africa
2024
✓ completed
ALX Data Analytics
ALX Africa
2025
⏳ in progress
17 Short Specializations
ALX Africa
2024
✓ completed
Intro to Cybersecurity
Cisco / NDG
Sep 2024
✓ completed
NDG Linux Unhatched
Cisco / NDG
Sep 2024
✓ completed
Introduction to Python
Statement of Accomplishment
Apr 2024
✓ completed
White Belt Certification
Professional Body
2026
✓ certified
Yellow Belt Certification
Professional Body
2026
✓ certified
WordPress Developer
WordPress
2025
⏳ in progress
KCNA — Kubernetes & Cloud Native
CNCF / Linux Foundation
2026
🔜 expected soon
Virtual Assistant Certificate
ALX Africa
2024
✓ completed
Google Android Development
Google
2021
✓ certified
BSc Software Engineering
Murang'a University of Technology
2022
✓ graduated
Salesforce Trailhead Fundamentals
Salesforce
2025
⏳ in progress
get in touch

Contact Me

// Open to DevOps · Data Analyst · Cybersecurity/SOC
// IT Support · Business Analyst · Systems Analyst

email
omichsam@gmail.com
phone
+254 707 726 836
linkedin
/in/michira-samson
github
github.com/omichsam
portfolio (framer)
michira-samson.framer.website
location
Nairobi, Kenya · Remote / Hybrid
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